Understanding patient perceptions of healthcare experiences plays an important role in determining how to improve the quality of healthcare delivery. Continuous patient feedback through helps care providers recognize problems, deficits and gaps and provide the fundamental building blocks for quality improvement.
Agility Metrics’ Androfact eSurvey platform is a powerful, web-based healthcare survey data collection and reporting platform. It enables care providers the capability to collect, analyze, benchmark, and report patient satisfaction levels in a cost-effective and continuous manner. Androfact eSurvey allows you to listen to your patients, learn from their experiences, and drive improvements to the quality of care.
Key Features
Validated Survey Question Banks: Androfact eSurvey provides “validated” survey questions designed to track the key quality indicators for healthcare service delivery across different care settings
Integrated Survey Design & Authoring: Quickly design and deploy surveys using Androfact eSurvey’s easy-to-use and intuitive survey design and creation capabilities
Multi-Mode Survey Distribution: Collect data any number of ways including: paper, Web, handheld device, interactive telephone/IVR, and kiosk
Real-time, Actionable Reporting: More than just data. Androfact eSurvey provides instant and actionable reporting and open-ended comments at your fingertips
By using a standardized yet flexible technology platform, Androfact eSurvey streamlines the entire surveying process, and quality managers can focus on quality instead of surveying.
Androfact eSurvey Benefits
Design and deploy surveys quickly and easily
Measure and track key indicators that drive patient satisfaction
Streamline your feedback processes
Deliver patient feedback information quickly to management and front-line staff within your organization
React more efficiently to patient satisfaction issues and complaints
Benchmark your performance
Reduce your survey costs
Improve the quality of care and organizational performance